TruMark Medical Credentialing LLC

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Terms & Conditions

TruMark Medical Credentialing LLC
Welcome to the website of TruMark Medical Credentialing LLC (“TruMark,” “we,” “us,” or “our”). By accessing or using www.tru-markcredentialing.com, you agree to these Terms & Conditions. If you do not agree, please discontinue use of this website.

1. Website Purpose

This website provides general information about TruMark Medical Credentialing LLC and its medical credentialing, provider enrollment, revalidation, and related administrative services.
Website content is informational and does not constitute professional legal, medical, or regulatory advice.

2. Services Provided

TruMark assists healthcare professionals and medical practices with services that may include:
  • Provider enrollment and revalidation.
  • Medicare and Medicaid enrollment.
  • Commercial insurance payer enrollment.
  • CAQH registration and maintenance.
  • NPI registration and NPPES updates.
  • Provider attestations and related administrative assistance.
  • DME billing enrollment assistance.
Service availability and scope are determined through consultation and any applicable written service agreement.

3. Credentialing and Enrollment Disclaimer

TruMark assists with the preparation, submission, coordination, and follow-up of credentialing and enrollment applications. Final approval decisions are made by the applicable insurance carriers, government agencies, credentialing organizations, or other authorized entities. TruMark does not guarantee credentialing approval, payer participation, reimbursement eligibility, or specific processing timelines.

4. Processing Times

Credentialing and enrollment processing times vary based on payer requirements, application completeness, verification procedures, provider eligibility, and other factors outside TruMark's control. Any processing-time estimates are informational and are not guarantees of completion by a particular date.

5. Client Responsibilities

Clients are responsible for providing complete, accurate, current, and truthful information and documentation necessary for the services requested. Clients are also responsible for promptly responding to requests for additional information, maintaining applicable professional licenses, and complying with their own legal and regulatory obligations. Incomplete or inaccurate information may delay or prevent application processing.

6. Service Agreements and Pricing

Website content, inquiries, and consultations do not automatically establish a client-service relationship. Specific services, pricing, payment arrangements, responsibilities, cancellation terms, and other obligations will be established through a separate agreement when applicable. If any website provision conflicts with an executed service agreement, the executed agreement will govern the contracted services to the extent permitted by law.

7. Third-Party Organizations

TruMark works with or submits information to third-party insurance carriers, government programs, credentialing organizations, and enrollment systems as authorized.
These organizations independently establish their own eligibility requirements, application procedures, deadlines, and approval standards. TruMark is not responsible for their independent decisions or changes to their requirements.

8. Website Accuracy

We strive to provide accurate and useful information. However, credentialing requirements, insurance enrollment procedures, and government regulations may change. TruMark does not warrant that all website information will always be complete, current, or error-free. Visitors should contact TruMark for information specific to their circumstances.

9. Intellectual Property

Unless otherwise indicated, the text, graphics, logos, and other original materials appearing on this website are owned by TruMark or used with appropriate permission. Unauthorized copying, reproduction, distribution, or commercial use of protected materials is prohibited except as permitted by applicable law.

10. Acceptable Website Use

Visitors agree not to misuse this website, interfere with its operation, attempt unauthorized access, transmit malicious software, or use the website for unlawful purposes.

11. Limitation of Liability

To the extent permitted by applicable law, TruMark disclaims liability for damages arising solely from reliance on general website information, temporary website unavailability, or unauthorized third-party interference beyond its reasonable control. Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited. Any limitations applicable to contracted credentialing services must be addressed in the relevant service agreement.

12. Privacy

Information collected through this website is addressed in our separate Privacy Policy.

13. External Links

This website may contain links to independently operated websites or third-party resources. TruMark does not control or endorse all information provided through those websites and is not responsible for their independent content or practices.

14. Changes to These Terms

TruMark may revise these Terms & Conditions periodically. Updated terms will be posted on this website with a revised effective date.
Changes will apply prospectively unless otherwise permitted by applicable law.

15. Governing Law

These Terms & Conditions are governed by applicable laws of the State of Tennessee and the United States, without overriding any mandatory legal protections that apply to website visitors.

16. Contact Information

TruMark Medical Credentialing LLC
Lebanon, Tennessee
Phone: (931) 267-4929
Website: www.tru-markcredentialing.com
Email: paula@tru-markcredentialing.com

For questions concerning these Terms & Conditions, please contact TruMark using the information above.

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