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Privacy Policy

TruMark Medical Credentialing LLC
TruMark Medical Credentialing LLC (“TruMark,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal and professional information responsibly. This Privacy Policy explains how information may be collected, used, disclosed, and protected through our website, www.tru-markcredentialing.com, and related communications.

Information We Collect


Depending on how you interact with us, we may collect:
  • Your name, email address, telephone number, and contact information.
  • Medical practice or business name, address, and professional information.
  • Information voluntarily submitted through website forms, emails, telephone calls, or service inquiries.
  • Technical information, such as IP addresses, browser information, and website usage data, if collected through our website.

When providing credentialing services, we may also receive professional licenses, National Provider Identifier (NPI) numbers, enrollment documents, and other information required to perform authorized services.


How We Use Information

Information may be used to:
  • Respond to inquiries and consultation requests.
  • Provide medical credentialing, provider enrollment, revalidation, and related services.
  • Communicate with clients about applications, documentation, and service updates.
  • Submit information to insurance carriers, government programs, and authorized enrollment systems.
  • Maintain business records and fulfill applicable legal obligations.
  • Improve website functionality and customer service.


Information Sharing

TruMark does not sell personal information to third-party advertisers.
We may disclose information to insurance carriers, government agencies, enrollment platforms, and service providers when necessary to perform authorized services, subject to applicable law and contractual obligations. Information may also be disclosed when required by law or when reasonably necessary to protect legal rights.

Information Security

TruMark recognizes the importance of safeguarding personal and professional information and seeks to use reasonable administrative, technical, and organizational safeguards appropriate to the information handled.
No method of electronic transmission or storage can be guaranteed completely secure.
Visitors should not submit Social Security numbers, passwords, patient medical records, or other sensitive information through ordinary website contact forms or unsecured email. Clients should use the submission methods specifically authorized by TruMark.

Healthcare Information and HIPAA

TruMark's handling of protected health information, when applicable, is subject to relevant federal and state laws and any required contractual agreements.
This website Privacy Policy does not replace a HIPAA Notice of Privacy Practices or any required Business Associate Agreement.

Cookies and Website Analytics

Our website may use cookies or similar technologies to support website functionality and measure visitor activity. The specific technologies used, any third-party analytics services, and available privacy choices should be disclosed as applicable.

Information Retention

Information is retained as reasonably necessary for legitimate business purposes, contractual requirements, and applicable legal obligations. Retention periods depend on the type of information and the circumstances under which it was collected.

Your Privacy Choices

You may contact TruMark to request access to, correction of, or deletion of information we maintain about you. Requests will be evaluated in accordance with applicable law, contractual obligations, and record-retention requirements.
Additional privacy rights may apply depending on your state of residence.

Third-Party Websites

Our website may contain links to third-party websites. TruMark is not responsible for the privacy practices or content of independently operated websites.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

Contact Information

TruMark Medical Credentialing LLC
Lebanon, Tennessee
Phone: (931) 267-4929
Website:
www.tru-markcredentialing.com
Email: paula@tru-markcredentialing.com

For questions regarding this Privacy Policy or our information-handling practices, please contact us using the information above.

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